The licence requires this identity check so that each account holds one real adult, and it takes 38 hours once your last file lands.
After reading, you will know who checks you, what the licence asks for, and the usual wait.
Most retakes come from glare and cropped edges; these four steps keep both out of your file.
Keep it open while the camera app runs, so every shot matches what the reviewer needs to see.
Our licensed setup means the request arrives at set moments, never at random.
A screen asking about your income can feel personal. Our licence from the Anjouan Offshore Finance Authority, number ALSI-857387, obliges us to know that money on the site is clean, so the request is routine and aimed at the account, not at you.
Which of these we request depends on how the money reached us.
Details that disagree. Your screen name spelled differently to your ID, or an address that moved since the card was issued, stops the match dead. Match the profile name to your ID first Send the corrected copy to [email protected]
Is an old bill enough? A utility bill from last year shows where you lived then, so the address check needs something issued closer to today. Pull a bill from this month Save the PDF, not a screenshot
Cropped edges, refused check. Trimming edges or hiding a digit makes the file look altered, and a picture that may be touched cannot pass. Send the whole page, uncropped Use the original file, not a copy
You'll know who is asking for your papers, when, and what happens to them.
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